Terms and Conditions

GENERAL  TERMS  AND  CONDITIONS

Valid  from:  01.10.2025

1. SCOPE

The  Hair  Pro  GmbH  (hereinafter  referred  to  as:  Seller)  regulates  in  these  General  Terms  and  Conditions  (hereinafter  referred  to  as:  GTC)  the  conditions  for  the  services  offered  on  the  website thebeautypro.shop  (hereinafter  referred  to  as:  Website),  the  sale  of products  (hereinafter  referred  to as:  Webshop)  and  their  use,  the  rights  and  obligations of  the  service  provider  and  the  person  who has  entered  into  or  intends  to  enter  into  a contractual  relationship  with  him  (hereinafter  referred  to  as: Buyer)  as  well  as  other  essential  circumstances  relating  to  the  Webshop  services  offered  on  the Website. For  online  orders  of  goods  placed  by  consumers  and  businesses  for  personal  use  in household quantities  or  in  quantities  for  professional  use  in  our  online  shop,  the  following  General  Terms  and Conditions  (GTC)  of  The  Hair  Pro  GmbH  apply  exclusively  in  their  version  valid  at  the  time  of  the order. Any  conflicting,  deviating,  or  supplementary  terms  and  conditions,  even  if  known  to  us,  shall not  apply  unless  their  validity  has  been expressly  agreed  to  in  writing. For  other  orders  from  entrepreneurs,  only  the  specific  agreements  made  for  them  apply.

1.2.  INFORMATION  ABOUT  THE  SERVICE  PROVIDER

The  Hair  Pro  GmbH, registered  office:  7200  Neudörfl,  Seeanlage  Uferstraße  45, VAT  ID number: ATU82395604, Commercial  register  number:  658782y, Contact: info@thebeautypro.shop

1.3.  DEFINITIONS

Our  offers  are  aimed  at  consumers  within  the  meaning  of  Section  1  of  the  Consumer Protection  Act  (KSchG). A  consumer  is  any  natural  person  who  enters  into  a  legal transaction  for  purposes  that  are  predominantly neither  attributable  to  their  commercial  nor  their  independent  professional  activity. Businesses  can  order  goods  for  professional use  from  our  online  shop. It  is  possible  to  have  the  invoice  issued  to  the  company address  and  to  include  the  VAT  identification number.

1. TERMS  OF  USE

2.1.  Registration  is  required  to  purchase  S'METICS  products  on  the  website www.thebeautypro.shop. Users  will  be  notified  of  successful  registration  via  email.  By registering  on  the  website,  you  automatically accept  the  Terms  and  Conditions.  Your registration  also  automatically  subscribes  you  to  our  newsletter, which  you  can unsubscribe  from  at  any  time  without  giving  a  reason.

2.2.  The  user  can  request  the  deletion  of  their  registration  by  email  to  the  service provider.

2.3.  The  buyer  is  responsible  for  maintaining  the  confidentiality  of  their  login  credentials. The  buyer  is responsible  for  updating  their  data  and  is  obligated  to  notify  the  seller  if they  become  aware  that  their data  has  been  misused  by  third  parties.  If  a  password  is forgotten,  a  new  password  can  be  requested via the website and sent  to  the  registered  email  address.

2.4.  You  also  have  the  option  of  ordering  as  a  guest.

2.5.  The  contract  language  is  German.  All  prices  are  quoted  in  euros.

1. ORDER

3.1. Our  offers  are  subject  to  change  and  non-binding.  We  reserve  the  right  to  make technical  and  other modifications  within  reasonable  limits.  There  is  no  minimum  order value.  The  buyer  submits  the  order via  the  webshop www.thebeautypro.shop The  order constitutes  an  offer  to  The  Hair  Pro  to  conclude  a  purchase  agreement. Once  you  decide  to  make  a  purchase,  you  can  start  the  ordering  process  in  the  shopping  cart  by clicking on  the  "Checkout"  button. To  complete  your  order,  click  the  "Buy  Now"  button. This  constitutes  a  binding  offer  to  purchase  the  goods  in  your  shopping  cart.  Before  this point,  you  can  view  and  modify  your items. Changes  are  no  longer  possible  after  completion  –  in  such  cases,  please  contact  our  customer  service  immediately.   (info@thebeautypro.shop) After  submitting  your  order,  you  will  automatically  receive  an  email  confirmation  of  receipt. This  does  not  constitute  acceptance.  Acceptance  only  occurs  through  a  separate  shipping  confirmation  via  email.

1. DELIVERY  TERMS

4.1.  The  standard  delivery  time  is  approximately  4  working  days  (Monday  to  Friday,  excluding  public  holidays).  The  delivery  period  begins  on  the  day  after  the  contract  is concluded  and  ends  on  the  last  day  of  the  period.  If  this  day  falls  on  a  Saturday, Sunday,  or  public  holiday,  the  period  ends  on  the  next  working  day.

Delivery  delays  will  be  communicated  immediately.

If  a  product  ordered  is  no  longer  available  after  the  offer has  been  submitted,  the  buyer  will  be  informed:

• If  only  this  product  was  ordered  ÿ  Cancellation
• If  multiple  products  were  ordered  ÿ  partial  delivery  possible  (additional  shipping  costs are  borne  by  The  Hair  Pro  GmbH)
• Unavailable  products  will  be  cancelled.
• Payments  for  unavailable  products  will  be  refunded  immediately.

4.2.  For  deliveries  to  parcel  shops,  the  collection  deadlines  of  the  respective  operator  apply.

1. PRICES  AND  SHIPPING  COSTS

5.1.  The  goods  remain  the  property  of  The  Hair  Pro  GmbH  until  full  payment  has  been received.

5.2.  All  prices  include  statutory  VAT.  The  price  at  the  time  of  ordering  is  decisive.

5.3.  Shipping  costs:

Standard  shipping:

End  customer  address GLS  Standard:  €3.99 Gross costs

Shipping  to  Parcel  Station: €2.99 Gross costs

Shipping  method: with GLS

5.4.  In  the  event  of  cancellation,  any  shipping  costs  will  be  refunded  in  accordance  with  the  provisions  of  the  cancellation policy.

The  delivery  service  includes  two  delivery  attempts  with  email  notifications,  tracking  data,  and  a  time  window.  If  delivery  fails,  a  new  date/address  can  be  selected  via  a  link.

Personal  collection  is  not  possible.

1. PAYMENT  METHODS

6.1.  We  offer  the  following  payment  options:

• Instant  bank  transfer
• PayPal
• Apple  Pay
• Google  Pay
• Credit  card  and  debit  card
• Redemption  of  credit

We  reserve  the  right  not  to  offer  certain  payment  methods  for  any  given  order  and  to refer  customers  to  other  payment  options.

6.2.  In  case  of  late  payment,  default  interest  of  4%  per  annum  will  be  charged,  as  well as  all  costs  of  appropriate  extrajudicial  collection  measures.

6.3.  Consumers  are  only  entitled  to  set-off  with  counterclaims  that  have  been  legally  established  or  acknowledged.  

Businesses  are  not  entitled  to  set-off.

6.4.  Only  electronic  invoices  will  be  issued.

1. RIGHT  OF  WITHDRAWAL

(applies  to  consumers  only)

7.1.  Cancellation  before  shipment: Only  a  complete  cancellation  of  the  order  is  possible. Guest  orders:  Cancellation  before  shipment  via  email  to  info@thebeautypro.shop. If  the  order  can  no  longer  be  cancelled  ÿ  cancellation  is  possible  after  delivery.

7.1.1  This  form  of  cancellation  is  only  possible  if  you  wish  to  cancel  your  entire  order.  Adding  or  canceling  individual  order  items  is  not  possible.

7.2.  Cancellation  after  receipt  of  goods:  

Deadline:  14  days  without  giving  reasons

Cancellation  by  means  of  a  clear  declaration  (letter  or  email).

Consequences  of  the  revocation

a.)  Full  refund  including  standard  shipping  costs  for  complete  cancellation.  No  refund  of shipping  costs  for  partial  cancellations.

b.)  Refund  no  later  than  14  days  after  receipt  of  the  notice  of  cancellation  —  however, postponement  until  receipt  of  goods /  proof  of  shipment.

c.)  Returns  must  be  made  within  14  days  of  cancellation.  Returns  made  outside  the cancellation  period  will  not  be  accepted.

d.-e.)  Loss  of  value  due  to  excessive  use  is  to  be  borne  by  the  consumer.

f.)  Cancellation  is  excluded  in  the  case  of:

• Customer  specifications
• Short  shelf  life
• Hygiene  products  with  a  broken  seal
• Expiry  date  exceeded

1. CANCELLATION  POLICY

The  right  of  withdrawal  applies  only  to  consumers.

7.1.  If  you  wish  to  cancel  your  order  after  completing  the  order  process  and  before  the  goods  are  shipped.

7.1.1  This  form  of  cancellation  is  only  possible  if  you  wish  to  cancel  your  entire  order.  Adding  or  canceling  individual  order items  is  not  possible.

7.1.2  Guest  customers:  To  cancel  your  entire  order  before  the  goods  are  shipped,  please  contact customer  service  by  email  at  info@thebeautypro.shop. Due  to  automated  order  processing,  you  can  only  cancel  your  order  up  to  a  certain  point.  If  your  order can  no  longer  be canceled,  you  still  have  the  option  of  returning  the  goods  after  delivery.

7.2.  If  you  wish  to  cancel  your  order  after  delivery  of  the  goods:

7.2.1  You  may  withdraw  from  the  contract  within  a  period  of  14  days  without  giving  any reason.

7.2.2  To  exercise  your  right  of  withdrawal,  you  must  inform  us  (by  means  of  a  clear statement  (e.g.  a  letter  sent  by  post  or email)  of  your  decision  to  withdraw  from  this  contract.

a.)  If  you  cancel  this  contract  in  its  entirety,  we  will  reimburse  all  payments  received from  you,  including  delivery  costs  and/or  service  fees.  If  you  only  partially  cancel  this contract  (partial  cancellation),  the  delivery  costs  and/or  service  fees  will  not  be  reimbursed  due  to  the  flat-rate  delivery  charge.  If  you  selected  a  more  expensive delivery  method  than  our  standard  delivery  option,  in  the  event  of  a  complete cancellation,  you  will  only  be  reimbursed  for  the  standard  delivery  costs.  Reimbursement will  be  made  immediately  and  no  later  than  14  days  from  the  day  on  which  we  receive your  cancellation  notice.  For  this  reimbursement,  we  will  use  the  same  payment  method that  you  used  for  the  original  transaction,  unless  expressly  agreed  otherwise;  in  no  case will  you  be  charged  any  fees  for  this  reimbursement.

b.)  We  may  withhold  reimbursement  until  we  have  received  the  goods  back  or  you have  supplied  evidence  of  having  sent  back  the  goods,  whichever  is  the  earliest.  Please retain your  shipping  receipt  as  proof  of  return,  as  you  may  be  required  to  prove  that  you have  sent  back  the  goods.

c.)  You  must  return  or  hand  over  the  goods  to  us  without  undue  delay  and  in  any event  no  later  than  14  days  from  the  day  on  which  you  notify  us  of  your  withdrawal from  this  contract.  The  deadline  is  met  if  you  send  the  goods  before  the  14-day  period has  expired.  Returns  sent  to  The  Hair  Pro  GmbH  outside  the  withdrawal  period  cannot be  accepted.  Any  costs  incurred  for  return  shipping  or  resending  the  goods  must  be borne  entirely  by  the  customer.

d.)  You  are  only  liable  for  any  loss  in  value  of  the  goods  if  this  loss  in  value  is  due  to handling  by  you  that  was  not  necessary  for  testing  the  condition,  properties  and functioning  of  the  goods.

e.)  The  consumer  is  liable  for  the  loss  in  value  resulting  from  use  beyond  what  is necessary  to  establish  the  nature,  characteristics  and  functioning  of  the  goods. If  the right  of  withdrawal  cannot  be  exercised  in  accordance  with  applicable  legal  regulations,  or can only  be  exercised  under  certain  conditions,  the  buyer  also  has  no  right  to  a  trial  use.

7.2.4  The  seller  expressly  points  out  that  you  cannot  exercise  your  right  of  withdrawal in the  cases  mentioned  above: The  right  of  withdrawal  does  not  apply  to  contracts  for  the supply  of  goods  that  are  made  to  customer  specifications  (e.g.  furniture)  or  are  clearly tailored  to  personal  needs,  or  which,  due  to  their  nature,  are  not  suitable  for  return,  can spoil  quickly,  or  whose  expiry  date  has  passed.

1. WARRANTY

8.1.  Consumers'  warranty  rights  for  all  goods  offered  in  the  online  shop  are  governed by the  statutory  provisions  of  Sections  923  et  seq.  of  the  Austrian  Civil  Code  (ABGB),  and are  therefore  24  months  from  receipt  of  the  goods.  If  an  exchange  or  repair  is  not possible  (e.g.,  due  to  excessive  cost,  unreasonableness,  or  exceeding  the  deadline), then you  are  entitled  to  a  price  reduction  or,  if  the  defect  is  not  minor,  to  cancellation  of  the contract.

8.2.  Product  images  may  not  always  correspond  to  the  appearance  of  the  delivered products.  In  particular,  changes  in  the  appearance  and  features  of  the  products  may occur  following  changes  in  the  manufacturers'  product  ranges.

8.3.  Warranty  rights  do  not  exist  if  such  changes  are  only  minor,  do  not  affect  the stipulated  or  normally  expected  properties,  the  product  can  be  used  according  to  its description  and  the  changes  are  therefore  reasonable  for  the  customer.

8.4.  Businesses  must  inspect  the  delivered  goods  for  defects  within  a  reasonable  period and  notify  us  of  any  defects  in  writing  within  one  week  of  receipt  of  the  goods; otherwise,  any  warranty  claims  are  excluded.  Latent  defects  must  be  reported  to  us  in writing  within  one  week  of  discovery.  Timely  dispatch  of  the  notification  is  sufficient  to meet  the  deadline. The  entrepreneur  bears  the  full  burden  of  proof  for  all  prerequisites for  a  claim,  in  particular  for  the  defect  itself,  the  time  of  its  discovery,  and  the timeliness of  the  notification  of  the  defect.  The  statutory  warranty  period  for  entrepreneurs  is  12  months  from  the  date  of  delivery.

8.5.  The  costs  for  the  return  shipment  in  the  event  of  a  defect  shall  be  borne  by  The Beauty  Pro  GmbH. Goods  are  defective  if  they  do  not  meet  the  quality  requirements applicable  at  the  time  they  were  placed  on  the  market  or  if  they  do  not  have  the characteristics  specified  in  the  manufacturer's  description. When  making  a  warranty  claim, you  must  prove  that  the  product  defect  already  existed  at  the  time  the  product  was placed  on  the  market  by  the  manufacturer.

8.6.  In  which  cases  is  the  seller  exempt  from  his  warranty  obligations?

The  seller  is  exempt  from  his  warranty  obligation  if  he  can  prove  that

1. he  did  not  manufacture  or  distribute  the  goods  in  the  course  of  his  business activities or

1. the  defect  was  not  detectable  according  to  the  state  of  science  and  technology  at the  time  the  product  was  placed  on  the market  or

1. the  defect  in  the  goods  is  due  to  the  application  of  legal  regulations  or  binding governmental  rules. For  the  exemption  to  be  granted,  it  is  sufficient  for  the  seller  to provide  a  reason.

1. LIABILITY

For  consumers  and  businesses  purchasing  quantities  typical  for  household  use,  statutory liability  applies.  Compensation  for   damages  arising  from  a  breach  of  contract  is  payable under  the  statutory  conditions.  The  same  applies  to  claims  under  the  Product  Liability Act.  All  instructions  on  the  packaging  and  accompanying  leaflets  must  be  followed.  No liability  is  assumed  for  any  use  or  handling  that  deviates  from  these  instructions. Statutory  liability  applies.  No  liability  is  assumed  for  improper  use.

1. COMPLAINTS /  DISPUTE  RESOLUTION

We  strive  to  find  an  amicable  solution  to  any  disagreements  with  our  customers. Therefore,  if  you  are  not  satisfied  with  any  of  our  offers,  please  feel  free  to  contact  us by  email  (info@thebeautypro.shop).

Complaints  to:  info@thebeautypro.shop

The  right  to  file  a  complaint/claim  for  dispute  resolution  applies  only  to  consumers.  The Hair  Pro  GmbH  undertakes  to  participate  in  the  dispute  resolution  procedure  of  the Internet  Ombudsman's  Office  in  the  event  of  disputes.

Internet  Ombudsman's:

Office ,  Ungargasse  64-66/3/404,  

1030  Vienna,  

www.ombudsstelle.at

1. APPLICABLE  LAW  AND  JURISDICTION

Austrian  law  applies,  excluding  the  UN  Convention  on  Contracts  for  the  International Sale  of  Goods  and  conflict  of  laws  rules. The  contract  language  is  German.  If  the consumer  is  domiciled  or  habitually  resident  in  Germany,  or  is  employed  in  Germany,  then  any  legal  action  against  them  may  only  be  brought  before  the  court  in  whose district  their  domicile,  habitual  residence,  or  place  of  employment  is  located;  this  does not  apply  to  legal  disputes  that  have  already  arisen.  For  consumers  domiciled,  habitually resident,  or  employed  in  another  country,  the  place  of  jurisdiction  is  [the  country  in question].

The  place  of  performance  for  our  services  is  agreed  upon.  The  place  of  performance  is therefore  the  delivery  address  specified  by  the  customer  within  the  territory  of  the Republic  of  Austria.  In  business  transactions  with  entrepreneurs,  the  international jurisdiction  of  the  Austrian  courts  and  the  local  jurisdiction  of  the  courts  of  the  city  of Mattersburg  are  agreed  upon. Austrian  law. Contract  language:  German.  Place  of  jurisdiction  for  businesses:  Courts  in  Mattersburg.

Privacy policy of The Hair Pro Gesellschaft m.b.H. for the website and web shop

Data protection is a top priority at The Hair Pro Gesellschaft m.b.H., because we respect your privacy and personal sphere. We therefore provide you with the following information about the processing of personal data when you use our website. The Hair Pro GmbH is responsible for compliance with the provisions of the General Data Protection Regulation (GDPR).

1. Responsible

The controller responsible for data processing is:

The Hair Pro Gesellschaft m.b.H.

Seeanlage Uferstraße 45.

7201 Neudörfl

Email: info@thebeautypro.shop

1. Introduction

The data controller processes the data of persons registered on the website in order to provide them with an appropriate service.

The data controller endeavors to comply fully with the legal provisions on the processing of personal data, in particular the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council.

This privacy policy has been prepared on the basis of Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, taking into account the content of Act CXII of 2011 on the right to informational self-determination and freedom of information.

1. Definitions

• The GDPR (General Data Protection Regulation) is the new data protection regulation of the European Union.

• Data processing: any processing or set of processes which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction;

• Data processor: any natural or legal person, public authority, agency, or any other body that processes personal data on behalf of the controller;

• Personal data: any information relating to an identified or identifiable natural person (data subject); a natural person is identifiable, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

• Controller: the natural or legal person, public authority, agency or any other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of processing are determined by Union or Member State law, the specific criteria for determining the controller or the representative may also be laid down by Union or Member State law.

• Consent of the data subject: any freely given, specific, informed, and unambiguous indication of the data subject's wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her;

• Data breach: a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to, personal data transmitted, stored or otherwise processed.

• Recipient: any natural or legal person, public authority, agency, or any other body to which personal data are disclosed, whether a third party or not. Authorities that have access to personal data in the course of a single investigation in accordance with Union or Member State law shall not be considered recipients; the processing of such data by those authorities must comply with the applicable data protection rules that are appropriate to the purposes of the processing;

• Third party: any natural or legal person, public authority, agency, or any other body other than the data subject, controller, processor, and persons who, under the direct authority of the controller or processor, are authorized to process personal data.

1. Principles of data processing

The data controller declares that it processes personal data in accordance with the information provided in the privacy policy and complies with the relevant legal provisions, paying particular attention to the following:

The processing of personal data must be lawful, fair, and transparent to the data subject.

Personal data may only be collected for specified, explicit, and legitimate purposes.

The purpose of processing personal data must be adequate, relevant, and not excessive in relation to the purposes for which it is processed.

Personal data must be accurate and kept up to date. Inaccurate personal data must be deleted immediately.

Personal data must be stored in such a way that the identification of the data subjects is only possible for as long as necessary. Longer storage of personal data is only permitted if the storage is for public archiving purposes, for scientific and historical research purposes, or for statistical purposes.

The processing of personal data must be carried out in such a way that appropriate security of the personal data is ensured by means of appropriate technical or organizational measures, including protection against unauthorized or unlawful processing, accidental loss, destruction, or damage.

The principles of data protection apply to all information about identified or identifiable natural persons.

1. Important information on data processing

The purpose of data processing is to enable the data controller to offer additional services to persons registered on the website in connection with the operation of the website.

Duration of data processing and deletion of data. The duration of data processing always depends on the specific purpose of use, but the data must be deleted immediately once the originally specified purpose has been achieved. The data subject may revoke their consent to data processing at any time by sending an email to the contact email address. Provided there are no legal obstacles to deletion, your data will be deleted.

The data controller and their employees are authorized to access the data.

The data subject may request the data controller to grant access to the personal data concerning them, to correct, delete or restrict the processing of such data, to object to the processing of such personal data and to assert their right to data portability.

The data subject may withdraw their consent to data processing at any time without affecting the lawfulness of the data processing carried out on the basis of consent prior to withdrawal.

The data subject has the right to lodge a complaint with the supervisory authority.

If the data subject wishes to take advantage of the benefits of registration, i.e., to use the relevant services of the website, it is necessary to provide the requested personal data. The data subject is not obliged to provide personal data, and failure to provide such data will not result in any adverse consequences for them. However, the use of certain features of the website is not possible without registration.

The data subject has the right to request that the data controller correct or supplement inaccurate personal data without undue delay.

The data subject has the right to request, upon request, that the data controller delete inaccurate personal data concerning them without undue delay, and the data controller is obliged to delete personal data concerning the data subject without undue delay, unless there is another legal basis for processing.

The modification or deletion of personal data may be requested by email, telephone, or letter using the contact details provided above.

1. Registration on the website

The purpose of data processing is to provide additional services and to establish contact.

The legal basis for the processing of registration data is your consent (Article 6(1)(a) of the General Data Protection Regulation).

The data subjects affected by the data processing are the registered users of the website.

Duration of data processing. Data processing will continue until you withdraw your consent. You can withdraw your consent to data processing at any time by sending an email to the contact address.

The data will be deleted upon withdrawal of consent to data processing. You can withdraw your consent to data processing at any time by sending an email to the contact address.

The data controller and their employees are authorized to access the data.

Type of data storage: electronic.

The modification or deletion of personal data can be requested by email, telephone, or letter using the contact details provided above.

The provision of personal data is essential for identification in the databases and for establishing contact. The exact company name and address are required for invoicing, which is a legal obligation.

The user can give their consent to data processing by consciously ticking the empty checkbox provided for this purpose on the website.

As a data subject, you may object to the processing of your personal data. In this context, you are entitled to the above-mentioned information on data processing and this privacy policy, as well as to the procedure described in the privacy policy in accordance with the statutory provisions.

1. Placing an order

The purpose of data processing is to provide additional services, to establish contact, and to send a confirmation email. We can only execute your order if you provide your contact and billing information, which is absolutely necessary for establishing contact and invoicing.

The legal basis for data processing is your consent (Article 6(1)(a) of the General Data Protection Regulation).
In the case of invoicing, data processing is based on a legal requirement (Article 6(1)(c) of the General Data Protection Regulation).

 The persons affected by the data processing are the registered users of the website.

Duration of data processing: Data processing is carried out in accordance with the statutory provisions or until you revoke your consent. You can revoke your consent to data processing at any time by sending an email to the contact address.

The data will be deleted upon revocation of consent to data processing. You can revoke your consent to data processing at any time by sending an email to the contact address. The invoice data may be deleted in accordance with the statutory provisions.

The data controller and their employees are authorized to access the data.

Type of data storage: electronic.

The modification or deletion of personal data can be requested by email, telephone, or letter using the contact details provided above.

The user can give their consent to data processing by consciously ticking the empty checkbox provided for this purpose on the website.

The data subject may object to the processing of their personal data and, in this regard, is entitled to the above-mentioned information on data processing and this privacy policy, as well as to the procedure described in the privacy policy in accordance with the statutory provisions.

1. Invoicing

The purpose of data processing is to issue and send electronic invoices as email attachments.

The legal basis for data processing is the data processing required by law (Article 6(1)(c) of the General Data Protection Regulation).

The persons affected by the data processing are the customers of the service provider.

Duration of data processing. Data processing is carried out in accordance with the statutory provisions or until consent is revoked. You can revoke your consent to data processing at any time by sending an email to the contact address.

The data will be deleted upon revocation of consent to data processing. You can revoke your consent to data processing at any time by sending an email to the contact address. The invoice data may be deleted in accordance with the statutory provisions.

The data controller and their employees are authorized to access the data.

The data is stored electronically.

Changes or deletion of invoice data can be requested by email, telephone, or letter using the contact details provided above.

1. Sending newsletters

As the operator of this website, we declare that we comply fully with the applicable legal provisions when publishing information and descriptions. We also declare that when registering for the newsletter, we are unable to verify the authenticity of the contact details and determine whether the data provided relates to a private individual or a company. We treat companies that contact us as customer partners.

The purpose of data processing is to send specialist information, promotional emails, information, and newsletters, which you can unsubscribe from at any time without consequences. You can also unsubscribe without consequences if your company has since been dissolved, you have left the company, or someone has passed on your contact details to us.

The legal basis for data processing is your consent (Article 6(1)(a) of the General Data Protection Regulation).
We would like to point out that the user can expressly agree in advance that the service provider may contact them with promotional offers, information, and other mailings at the email address provided during registration. As a result, the user may agree that the service provider may process the necessary personal data for this purpose.

Please note that you must provide the necessary data if you wish to receive our newsletter. If you do not provide this data, we will not be able to send you a newsletter.

Duration of data processing. Data processing will continue until you revoke your consent. You can revoke your consent to data processing at any time by sending an email to the contact address.

The data will be deleted when consent to data processing is revoked. You can revoke your consent to data processing at any time by sending an email to the contact address.

Consent can also be revoked via the link in the newsletters sent.

The data processor and its employees are authorized to access the data.

Type of data storage: electronic.

You can request the modification or deletion of your data by email, telephone, or letter using the contact details provided above.

Please note that neither the user name nor the email address must contain personal data. For example, it is not necessary for the user name or email address to contain your name. You are completely free to specify a user name or email address that contains information about your identity. The email address used for contact purposes is essential to ensure that the newsletter or technical information sent to you reaches you.

1. Cookies

Cookies are stored on the user's computer by the websites visited and contain information such as the website settings or login status.

Cookies are therefore small files created by the websites visited. By storing browser data, they improve the user experience. Cookies enable the website to remember the website settings and offer locally relevant content.

The provider's website sends a small file (cookie) to the website visitor's computer in order to determine the visit and its duration. The provider informs the website visitor about this.

The persons affected by the data processing are the visitors to the website.

The purpose of data processing is to provide additional services, identify and track visitors.

The legal basis for data processing is the consent of the website visitors. (General Data Protection Regulation, Article 6(1)(a)).

Scope of data: unique identification number, time, settings data.

Users can delete cookies from their browsers at any time in the "Settings" menu item.

Type of data storage: electronic.

1. Social networks

A social media page is a media tool used to disseminate news about social media users. Social media uses the internet and online presence to turn users from pure consumers into content creators.

Social media are Internet applications on which user-generated content can be found, e.g., Meta (Facebook), Instagram, Twitter, Pinterest, etc.

Social media can take the form of public speeches, lectures, presentations, product or service presentations.

The information published on social media can be forums, blog posts, image, video, and audio materials, pinboards, email messages, etc.

In accordance with the above, the scope of the data processed may include not only personal data but also the user's public profile picture.

Data subjects: all registered users.

The purpose of data collection is to publicize the website or the associated website.

The legal basis for data processing is the voluntary consent of the data subject (Article 6(1)(a) of the General Data Protection Regulation).

Duration of data processing: in accordance with the provisions available on the respective community page.

Data deletion period: in accordance with the provisions available on the respective community page.

Persons authorized to access the data: in accordance with the provisions available on the respective social network page.

Rights relating to data processing: in accordance with the provisions available on the respective community page.

Type of data storage: electronic.

It is important to note that when users upload or transmit personal data, they grant the operator of the community page worldwide permission to store and use this content.

It is therefore very important to ensure that the user has full authorization to publish the information.

Facebook privacy policy: https://www.facebook.com/business/gdpr

Instagram Privacy Policy: https://privacycenter.instagram.com/policy

1. Google Analytics

Our website uses the Google Analytics application          □ yes            □ no

When using Google Analytics:

Google Analytics uses internal cookies to compile reports for its customers on the behavior of website users.

On behalf of the website operator, Google uses this information to analyze how users use the website. As a further service, Google creates reports on website activity for the website operator so that they can provide further services.

The data is stored in encrypted form on Google's servers to make it more difficult and prevent misuse of the data.

Google Analytics can be deactivated as follows. Quote from the website:

Website users who do not want Google Analytics JavaScript to create reports about their data can install the browser add-on to disable Google Analytics. The add-on prevents Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sending information to the Google Analytics system. The browser add-on is available for most current browsers. The browser add-on to disable Google Analytics does not prevent data transmission to the website itself and other internet analysis services.

https://support.google.com/analytics/answer/6004245?hl=hu

Google's privacy policy: https://policies.google.com/privacy?hl=hu

Detailed information on the use and protection of data can be found at the links above.

1. Data processors

Hosting provider:

The data you provide will be stored on a server operated by the hosting provider. The server operator's employees have access to the data, but they are all responsible for handling the data securely.

Description of activity: Hosting service, server service.

Data processing will continue until the end of the website's operation or in accordance with the contractual agreement between the website operator and the hosting provider. If necessary, the data subject can also request the hosting provider to delete their data.

Accountant:

1. Rights relating to data processing

Right of access

Using the contact details provided, you can request information from us about which data our company processes, on what legal basis, for what purpose, from which source, and for how long. Upon your request, we will send you a response to the email address you provided without delay, but no later than within 30 days.

Right to rectification

You can ask us to change your data using the contact details provided. Upon your request, we will take action immediately, at the latest within 30 days, and send you a corresponding notification to the email address you provided.

Right to erasure

You can request us to delete your data using the contact details provided. We will comply with your request immediately, at the latest within 30 days, and inform you via the email address you have provided.

Right to restriction of data processing

You can request the blocking of your data using the contact details provided. The blocking shall apply as long as the reasons you have given require the storage of the data. At your request, we will do so immediately, at the latest within 30 days, and inform you via the email address you have provided.

Right to object

You can object to data processing using the contact details provided. We will review your objection as soon as possible, but no later than 15 days after submission of the request, decide on its merits, and inform you of our decision by email.

1. Data protection contact and right to lodge a complaint with a supervisory authority

If you believe that we are not processing your personal data lawfully, please contact us by mail at the above address or by email (info@thebeautypro.dhop) so that we can learn about your concerns and address them.

To exercise your rights in connection with our newsletter, please contact info@thebeautypro.shop in the first instance.

If you believe that the processing of your personal data violates data protection regulations, you have the right to lodge a complaint with a supervisory authority, in particular in the member state of your residence or workplace. In Austria, this is the Austrian Data Protection Authority (dsb@dsb.gv.at ).

We hope that this privacy policy has provided you with clarity about how and for what purposes we process your data. If you have any questions about data protection in relation to our websites, you can contact us at any time by emailing our data protection officer (info@thebautypro.shop) or by post at The Hair Pro Gesellschaft m.b.H. Seeanlage Uferstraße 45, 7201 Neudörfl.

1. Rights of data subjects

Upon request, we will comply with your right to information (Art. 15 GDPR) and inform you about what personal data we store about you and how it is used. In this regard, you can contact us atinfov@thebeautypro.shop .

You have the right to have inaccurate personal data corrected or incomplete personal data completed without delay (Art. 16 GDPR).

You have the right to restrict and delete (Art. 18 and 17 GDPR) the data stored about you by The Hair Pro GmbH. The data will usually be deleted immediately, at the latest one month after this right of the data subject has been asserted. If the deletion conflicts with legal, contractual, or tax or commercial law retention obligations or other legally established reasons, your data may be restricted instead of deleted. You can also request the deletion or restriction of your data via info@thebeautypro.shop.

If you wish to exercise your right to data portability (Art. 20 GDPR), the data will be transmitted in a structured, commonly used, and machine-readable format.

If data processing is based on legitimate interest, you have the right to object to the processing of your data (Art. 21 GDPR).

If we process your data on the basis of your consent, you have the right to revoke this consent at any time in writing at the postal address The Hair Pro Gesellschaft m.b.H. Seeanlage Uferstraße 45, 7201 Neudörfl, or by email to info@thebeautypro.shop (Art. 21 GDPR). This does not affect the lawfulness of the data processing carried out up to the time of revocation.